Exploring and exploiting tacit knowledge
On the basis of our tacit knowledge we are able to perceive and evaluate ourselves, our environment, our actions and those of others. On the basis of our tacit knowledge we take decisions and act. The greater the expertise, the larger is the share of tacit knowledge.
What is the tacit foundation of your company’s experts? What tacit knowledge guides them to act and decide? What is the tacit common ground in your company, i.e. where do people share basic assumptions? Are there «areas of the tacit» in your company’s knowledge landscape where you would find broad heterogeneity in implicit assumptions? How does your company deal with challenges emerging from clashes in tacit knowledge (deliberate or accidental)? This could easily occur in interdisciplinary or interprofessional teams, in intercultural collaboration, or in teams characterised by age diversity. How do you deal with tacit knowledge in decision processes of strategic relevance?
The methodology of the Rep-Grid is based on a long tradition of scientific research and helps us explore subtle worlds of tacit knowledge within your company. By using the Rep-Grid to transform the tacit into the explicit, we help your company to better understand its tacit foundations and resources. At the end of each computer-based interview we are immediately able to present and discuss results. The clarity of the resulting three-dimensional visualisation of tacit knowledge stimulates interpretation and reflection. On an aggregated level of analysis similarities and differences in tacit knowledge are revealed, allowing an instructive journey into the tacit basis for perceptions, actions and decisions in your company.